How TrustDeck Works
TrustDeck acts as a physical middleman for every trade. Neither party sends their items directly to the other - everything passes through us first.
The Trade Process
List or Browse
Add items from your collection to the marketplace, or browse what others are offering. Every listing shows condition details and any cash add-on the owner is open to.
Make an Offer
Found something you want? Send an offer with items from your own collection, optionally including a cash add-on. The listing owner can accept, decline, or counter.
Lock the Trade
Once both parties accept, the trade is locked. You'll choose a service level for each item you'll receive and complete any payment due. No one can back out once locked.
Ship to TrustDeck
Both parties ship their items to our address independently. You'll receive a status update as soon as your package arrives.
Inspection
Every package is opened under camera. We inspect each item for condition and authenticity, comparing against the agreed trade terms. Any discrepancy is resolved before anything moves.
Dispatched - Trade Complete
Once both sides pass inspection, each party's items are forwarded to their new owner. Cash add-ons are settled. The trade is marked complete.
Service Levels
When you lock a trade you choose a service level for every item you will receive. No Service means we forward your item without inspecting it; Full Service means we check it for damage, quality and authenticity. The service fee is a percentage of the item's value - the exact amount is shown before you confirm.
Service Fees
TrustDeck charges a small service fee per trade to cover handling, inspection, and dispatch. Fees are shown in full before you confirm a trade.
Ready to trade safely?
Browse the marketplace or add your first item to get started.